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Not every job requires professional assistance. Much house repair and cleaning can be done quite successfully by homeowners. However, when a professional is needed, not all professionals measure up. Some offer excellent service and results, others may be in it simply to provide a rushed job, poor results, and a large bill. Just because they do it for a living does not mean they are a "professional." How can consumers choose whom to hire?[Note: Ad or content links featured on this page are not necessarily affiliated with IICRC (The cleantrust) and should not be considered a recommendation or endorsement by IICRC (The cleantrust)].
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) recognizes that many homeowners want some peace of mind when dealing with hired professionals. Their purpose is to ensure that consumers have access to trusted and trained professionals.
Although homeowners can do some jobs, some areas require training and expertise to ensure a safe and healthy environment. The IICRC recommends using a professional in the following areas:
- Cleaning - Carpet cleaning, color repair, odor control, leather and upholstery cleaning.
- Inspections of flooring materials - carpet, wood, vinyl, ceramic and natural stone.
- Restoration - Fire/Smoke restoration, water damage, storm damage, mold remediation.
- Other areas where expert knowledge counts.
How does certification benefit customers? Consumers have assurance that when they hire cleantrust-certified firms or technicians, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry's "standard of care."
What is a professional?
- Trained and certified to perform the job
- Has good customer service (capable of answering basic questions about the service they provide)
- Can use time efficiently (not time wasters)
- Ethical
- Can provide references.
If you want something done right, you don't have to do it yourself. By locating a pro that is certified, you can ensure your living area is safer and healthier. You can have peace of mind!
